Effective Date: July 2026
By booking transportation services with Lift Berkshires or using our website, you agree to these Terms of Service.
SMS Messaging Terms
By voluntarily providing your mobile phone number and consenting to receive SMS messages, you agree to receive text messages from Lift Berkshires regarding your transportation reservations.
Messages may include:
- Reservation confirmations
- Driver dispatch notifications
- Driver arrival notifications
- Pickup time changes
- Reservation updates
- Customer service communications related to an existing reservation
Message frequency varies depending on your reservations.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact Lift Berkshires at:
Phone: (413) 300-5979
Website: https://liftberkshires.com
SMS consent is not a condition of purchasing transportation services.
Reservations
Customers are responsible for providing accurate pickup and destination information when making a reservation.
Lift Berkshires will make reasonable efforts to provide transportation at the scheduled time but cannot guarantee arrival times due to traffic, weather, road conditions, or other circumstances beyond our control.
Cancellations
Cancellation and refund policies, if applicable, will be communicated at the time of booking.
Limitation of Liability
Lift Berkshires is not responsible for delays caused by weather, traffic, road closures, accidents, or circumstances beyond our reasonable control.
Privacy
Your use of our services is also governed by our Privacy Policy:
Contact
Lift Berkshires
Williamstown, Massachusetts
(413) 300-5979